Support

One address for everything: questions about the app, bug reports, privacy requests.

support@sharetab.de
We usually reply within a few working days.

What to put in a bug report

So that a report can be dealt with without follow-up questions, it helps to include:

• What did you do, and what happened instead?
• The app version — you’ll find it in the app under Settings → Profile, at the very bottom.
• Device and iOS version.
• A screenshot, if something looks wrong.

Please don’t send any passwords. No request needs one.

Much of it works directly in the app

• Delete your account — Settings → Profile → Delete Account. Takes effect immediately. What happens to the shared expenses is explained in the privacy policy.
• Export your own data — Settings → Export Data. Covers the right of access under Art. 15 and data portability under Art. 20 GDPR.
• Expenses as CSV — in the same place, for spreadsheets.
• Forgotten password — via the Forgot Password? link on the sign-in screen. The reset link only works on the device on which you requested it.
• Invite code expired — create a new one in the settings with Generate New Code. The old one stops working as a result.

Privacy requests

Access, rectification, erasure, restriction, objection: send an informal message to the address above. You will receive an answer within one month. The rights you have in detail are set out in the privacy policy.